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The agency for brands who love their customers

We handcraft segmentation based sales and marketing campaigns that attract, convert, and retain your best customers.

Customer journey marketing Systems

We help SMBs build brand advocates!

We help brands develop brand advocates by focusing on Customer Journey Marketing. It’s not enough just to make a sale in today’s brutal economy. You must be consistently creating raving fans by delivering a superior customer experience. Brand advocates are easy worth 30 times more than a typical customer. But, where are they? How do you develop them?

The 3 Stages of the Customer Journey

Awareness

The first stage of every customer's journey is to be aware that your brand is a possible solution for their problem. Brands must add value and position them as experts here apart from their product or service.

Action

The second stage requires an action on behalf of the customer. This action is a sign that you're building trust with the customer. How much trust? Depends on the commitment of the action.

Advocacy

The final stage that is ignored by most brands is Advocacy. Developing advocates, not customers, should be the #1 goal of your entire organization. A Brand Advocate not only buys multiple times, but tells others about you online and offline.

What we do

Marketing Automation Systems

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Reviews From Our Happy Clients

"I have been working with Billy and his awesome team for the last 4+ years and he has helped me transform the way I think about online marketing, offline marketing, and customer relations in general. More than that though Billy’s heart and passion and dedication shines through in all of his work and his support has been instrumental for my family business over the years. I’m excited to see where we can continue to grow and take things in the years to come! I highly recommend Intent Company for anyone wanting to take their knowledge and business to the next level. "

"Billy is one of the wisest business consultants I’ve ever worked with. He spent hours with me crafting a message for my company. His wisdom and perspective brought some “lightbulb” moments that helped reveal the highest purpose for my business – the deepest reason of why my business was raised up. And when I couldn’t articulate it myself, Billy skillfully gave me words and messaging for the company that captured my uniqueness in the marketplace. Working with Billy was one of the best business decisions I’ve ever made. He has a way of simplifying a complex world. And he can help a business write a story for itself that will inspire people beyond the marketing. "

Billy posses technical aptitude, marketing savvy, and genuine appreciation for the relationships he fosters, and you will begin to understand the impact can have on you, a business or a community. To this day, I employ digital marketing tactics he taught me, and always know I can lean in and work harder when I hit a wall.

William is without doubt one of the smartest internet marketing experts I've worked with. His knowledge in digital marketing and E-Commerce optimization is outstanding - as is his passion, talent and notable work ethic. I recommend William as a 10 out of 10 without hesitation.

Since working with Billy I have seen an increase the productivity from both myself and my employees. The tools and expertise Billy has equipped us with has resulted in an increase in sales and time management.